Customers stop calling to ask.
From “booked” to “picked up,” your customers get the right text at the right moment — delivery windows, driver-on-the-way, photo confirmations, and a self-service page for the things they used to call about.
Texts that answer the phone for you
Confirmation, ETA, delivered, pickup reminder — sent automatically at each real status change. Customers feel watched-over; your phone goes quiet.
Self-service for the common asks
Add a day, swap the can, schedule early pickup — one tap from any message. The 20% of calls that were 80% of interruptions, gone.
Reviews on autopilot
A well-timed review ask after pickup — with sentiment routing: happy customers land on Google, unhappy ones land on you first, privately. Testimonials get captured along the way.
In practice.
Status changes trigger messages
Every real event — booked, en route, delivered, picked up — sends its message without anyone remembering to.
Customers help themselves
Their order page handles extensions, swaps, and pickups. Each action flows straight to dispatch and billing.
You see the whole thread
Every message logged on the order. Anyone in the office can pick up any customer mid-conversation.
Tuned like you'd tune a route.
- Every message is yours: editable, toggleable, and time-shiftable ("send 3 days after pickup"), across the whole quote → deposit → delivery → review → win-back lifecycle.
- No-login tracking: customers watch delivery, rental, and pickup status from a passwordless link — including a live map of their driver and how many stops are ahead when the truck is on the way.
- Your number, your domain: texts go out on your own number (Twilio) and email from your own domain. Customers see you, not a platform.
- Referral & win-back codes: real reward codes issued automatically to bring customers back and their neighbors in.
- Delivery-photo email: the placement photo lands in the customer's inbox before they're home to see the can.
- Review sentiment routing: happy customers to Google, unhappy ones to you first, with testimonial capture built in.
More of the engine
See it running on your yard.
Book 20 minutes — we’ll demo it live and hand you a sandbox loaded with your sizes and rates. Pay only when you’re taking live bookings.